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my phone is stuck on the boot

Jenwynrose
Member

my phone is stuck on the boot droid restarting itself when i try to turn it off it just restarts and sticks back on spinning red thing getting hot cant shut it off kept doing this until battery died

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Re: my phone is stuck on the boot

Community Manager
Community Manager

Oh goodness! That is not the state of mind that we want your phone to be in. I'm guessing you have already spoken with someone at a store or by phone by now. In case this happens in the future, you should reset the phone  http://vz.to/1mdD3RJ.


TamaraH_VZW
Follow us on Twitter @VZWSupport

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