my droid does not ring anymore when a call is coming in

Member

My droid does not ring when a call is coming in anymore.I only see a missed call or  missed message after the fact.

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Re: my droid does not ring anymore when a call is coming in

Expert

Do you have the "Do Not Disturb" on?

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Re: my droid does not ring anymore when a call is coming in

Member

no

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Re: my droid does not ring anymore when a call is coming in

Expert

Could you have call forwarding enabled? Call Forwarding FAQs | Verizon Wireless

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Re: my droid does not ring anymore when a call is coming in

Member

I am having the same problem as is my boyfriend in the same house and yes we have gone thru all our settings multiple times. This seems to be a problem since the last patch update.  I need this fixed immediately it is literally a matter of life or death for my father.

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Re: my droid does not ring anymore when a call is coming in

Customer Support

Your troubleshooting efforts are appreciated and I'm here to help, let's get to the bottom of this. Does this issue occur with all or specific calls? Dies the issue occur when you are not at home?


AyaniB_VZW
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Re: my droid does not ring anymore when a call is coming in

Member

no

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Re: my droid does not ring anymore when a call is coming in

Member

This happens occasionally to my phone 1-2 times every other week. To fix problem temporarily turn phone power on and off one time. Reboot phone.

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