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loose connection - unable to charge phone

Blind1
Member

I plug my phone in to charge and the connection is loose.  I am unable to charge my phone at all now.  I have tried 4 different charging cords.  These charging cords will charge my kindle but do not charge my phone, thus the connection to the phone must be at fault.  How does this get fixed?  I just got the phone maybe 6 months ago.

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Re: loose connection - unable to charge phone

B33
Sr. Leader

See if you can find another OEM Motorola charger, You can Search using Google.. These are the one's I prefer for  Travel  and  Home use..

Here are the Link.. for the 2

http://www.motorola.com/us/accessories-batteries-chargers/

http://www.shopandroid.com/motorola-micro-usb-550ma-rapid-travel-charger/5AA14954.htm

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Re: loose connection - unable to charge phone

B33
Sr. Leader

See if you can find another OEM Motorola charger, You can Search using Google.. These are the one's I prefer for  Travel  and  Home use..

Here are the Link.. for the 2

http://www.motorola.com/us/accessories-batteries-chargers/

http://www.shopandroid.com/motorola-micro-usb-550ma-rapid-travel-charger/5AA14954.htm

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Re: loose connection - unable to charge phone

breezex
Sr. Member

This usually happens when the phone plug is jerked out or the phone falls to the floor with the cable plugged in.  If you have tried the suggestions of B33 and still have a problem and the phone micro-USB port is indeed loose and will not mate properly with a charging cord, then the only thing to do is to get it repaired.  If still under warranty you can check with Verizon to see if this is covered under their CLNR warranty program.  Or you can send your phone to Motorola for repair (call them first for cost/instructions and expect to be without a phone for up to two weeks).  Or you can try to find a local repair shop that will fix it for you.

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Re: loose connection - unable to charge phone

B33
Sr. Leader

The reason I suggested a Motorola OEM:  Breezex is that i have a few in my collection and with having that option it allows me to use different one's at different times and if you look closely on the end on the micro USB some have no ribs to make the connection tighter and then some have this and it makes for more of a snug fit in the case of the Op's phone a Motorola charger with these extra ribs might just he or she need's here is a picture to show these ribs..

This is a picture I took to show the Extra Ribs fingers on my Motorola micro usb.. to help ensure a tighter fit when connected to the Device to see it closer tap on the Picture.. and yes that is my fingers holding it in place..

1111  Mini USB end.jpg

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