keyboard help

Member

I downloaded the Google keyboard, after losing Swype due to the KitKat update.   I set it as my default but only allows me speaker mode.  I even rebooted the phone and still no keyboard?

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Re: keyboard help

Community Manager
Community Manager

I'm sorry you lost the swipe functionality on your phone after your update anna_weez. I know its frustrating. If you have removed all problematic apps from your phone and continue to have issues, I recommend a  hard reset as a last step to fixing your issue. Here are the steps http://www.verizonwireless.com/support/devices/knowledge_base.html/49625 . Keep us posted.

Kinquana_VZW
Follow us on twitter @vzwsupport

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Re: keyboard help

Member

Check the following - navigate to Settings > Language & input. Check which input is set as default under Keyboard & input methods. There may also be deselected boxes below that simply need to be re-enabled for you to use that input style again.

Attempting to troubleshoot is much more helpful than simply suggesting a factory reset Verizon.

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