imlyte,
We definitely want you to be able to reply to emails and download apps again. Unfortunately, there is no way to delete all downloaded files directly from the storage menu. Have you checked in the Downloads apps on the device to clear out the downloads?
LindseyT_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!