hi, my phone turned off by itself, the battery is fully charged, and now i can't turn it back on. Does anyone know what to do?

hi my phone suddenly turned off, it has a fully charged batterie and i cant turn it back on. Does anyone know what to do?

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Re: hi, my phone turned off by itself, the battery is fully charged, and now i can't turn it back on. Does anyone know what to do?

smashogre
Sr. Member

Press and hold volume down and power buttons at the same time. Takes a few seconds but it should power up.

Re: hi, my phone turned off by itself, the battery is fully charged, and now i can't turn it back on. Does anyone know what to do?

smashogre
Sr. Member

Press and hold volume down and power buttons at the same time. Takes a few seconds but it should power up.

Re: hi, my phone turned off by itself, the battery is fully charged, and now i can't turn it back on. Does anyone know what to do?

STACIEM
Member

Thank you! My screen went completely grey and until I found your message I was freaking out! Thank you very much!

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Re: hi, my phone turned off by itself, the battery is fully charged, and now i can't turn it back on. Does anyone know what to do?

livvy554
Member

My phone did the same thing but the button trick didnt work what now?

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Re: hi, my phone turned off by itself, the battery is fully charged, and now i can't turn it back on. Does anyone know what to do?

GinaG415
Member

O   M   G  !!!  THANK YOU SO MUCH!  You just saved me from throwing my phone off the Golden Gate Bridge!  I had to hold those buttons down for maybe 30 seconds or something long but it worked and now my phone is up and running!  I am ever so thankful! :-D

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Re: hi, my phone turned off by itself, the battery is fully charged, and now i can't turn it back on. Does anyone know what to do?

Community Manager
Community Manager

Princesspadilla, thanks for posting! Are you still having issues with your phone turning on? If so, please let me know, I would love to help!

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Re: hi, my phone turned off by itself, the battery is fully charged, and now i can't turn it back on. Does anyone know what to do?

tamera983
Member

Thank you so much for posting.....holding both the buttons worked for me!  Damn phone turned off in the night sometime and wouldn't turn back on....so my alarm clock didn't go off to wake me in the morning....urgh!  I hope it doesn't happen again!

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Re: hi, my phone turned off by itself, the battery is fully charged, and now i can't turn it back on. Does anyone know what to do?

B33
Sr. Leader

Tamara Holding both buttons the Power and the Lower Volume is Known as a Power Cycle) In the event that your Razr shuts down and you Try to turn it on and it Doesn't press the power button for 10 sec Let off and then re-peat the process and your Razr should come back on Mine has done this and this is what i done.Smiley Happy b33