Got my husband a razr M (Maxx) last night. trying to get his phone to 'tell' you who's calling like my regular razor does.
The tutorials online give directions to follow that aren't there.... Please help.
The instructions were probably written for ICS and not Jelly Bean.
Settings > Accessibility > Talkback > Settings > Speak caller ID
Be sure and turn Talkback On. It's off by default. At the top of the Talkback screen where it tells you about Talkback and has "Settings" at the bottom.
PS: I assume you mean RAZR M and not RAZR MAXX. If he has a RAZR MAXX his setup should be identical to yours.