arzennmaster, let's keep it moving! You will need to delete each application one at a time to determine which application is causing the issue. Unfortunately, we're unable to determine which application is causing this issue.
LasinaH_VZW
Follow us on Twitter @VZWSupport
Hi Arzennmaster,
You're welcome! Glad to hear that your device is working properly again.
PamelaF_VZW
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Is it possible to remove or roll back this update to my previous versions?
Looks like I spoke too soon. the safe mode reboot that allowed the update of a few apps in safe mode that seemed to have corrected the issue was very short lived.
After this Verizon update, I am still not able to access any WiFi sources, and the only solution offered here is to...... one by one remove my apps to isolate the one that this latest update is incompatible with. most of my apps are business related some of which are used extensively every day.
I would rather roll back or remove the update and gain the functionality that I lost when this was installed, rather than spend hours of precious time attempting to find the needle in the haystack.
Is this possible?
Well, I bit the bullet and did a factory reset and reload...and it has been working in the 4-5 hours since...
I've been having a similar problem with my Droid Mini. Ever since the system update, my wifi connection at home has been extremely slow, and usually will not load/update facebook, and the traffic layer on google maps loads very slow now. Other apps, such as pandora and chrome have been working fine. I have also stopped automatically receiving emails even though my auto-sync data is on. I received an error the other day with the play store saying I needed to turn off restricting background data in order to access the play store. I checked the setting, and it was already turned off. I turned it on and then back off to make sure, and still received the error message It hasn't come up again since I restarted the phone.
Everything works fine with 4G service and with the wifi at my office. I have basic internet at home (3 mbps download rate). However, I've never had problems at home until last week after the update installed (I've had the phone for 6 months). I tried putting the phone into safe-mode twice, installed all updates, deleted and reinstalled Facebook, and deleted some other apps with no luck. Is the factory reset working for this problem? I don't want to go through it if it won't work.
LWeasel, we don't want this to be an ongoing issue for you. Have you downloaded a few 3rd party applications to your device? If so, some application software can conflict with the recent software update. Try uninstalling any unwanted applications and power your device off/on to soft reset it. Keep us posted.
LasinaH_VZW
Follow us on Twitter @VZWSupport
LasinaH, I have a number of third party apps installed, but 99% are well known solidly developed apps not known for causing OS issues. I've been an Android developer since the platform rose to popularity, so I'm well aware of app/OS interaction. The third party apps I run are necessary to my daily doings with the exception of Facebook and a couple of games which are never run. I've removed these apps and still have no WiFi connectivity.
I may have a possible workaround, which occurred to me from maw0709s post, seeing as the symptoms thereof included a "restricted background data" message. I have found that when one gets that message even though the setting is already properly set, it has something to do with the power/battery saving mode in whatever droid device. For a Maxx, you'd need to go to settings>battery> and turn off the battery saver switch at the top. That will solve the background data issue, and I wonder if that is somehow related to the wifi problems.
If anyone can try that out and see if it fixes anything, please let me know the results. Outside of that, I've always found that post software update issues can generally be fixed with a factory data reset. Seems that sometimes the updates just dont load properly the first time. I would also recommend downloading Samsung Kies, which is a great sync, backup, restore, file management program for your computer to manage your android device (doesn't have to be a samsung phone.) The updates or restorals I see going through this program rather than wifi tend to have a much higher success rate.
Also, maw0709, given that your wifi issue only seems to be with your home network, have you tried manually forgetting the home network and readding it? Or powering off and on your router? I've also heard that sometimes, for some reason, there could be some settings you may need to put into your router admin page if its only this phone having the issue, but I figure we can cross that bridge if it gets that far. Kind of a pain.
Arzennmaster, unfortunately, I've never seen any mobile software update be reversible, so we have to work with what we've got. I would suggest doing the factory data reset, as that would most likely solve the issue, as testified to by the one person on this thread who has attempted it. I also might suggest trying to turn off your battery saver, in the battery screen from your settings menu. That is based on a hunch, and may not work, but it can't hurt to try.
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