- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
When I connect my phone (Droid Turbo) I cannot access any of the files on the phone?
Solved! Go to Correct Answer
Correct answers
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Pull down the phone's notification shade and change the USB mode from charging to File Transfer, i.e.,
Move Pictures / Videos from Device - DROID TURBO by Motorola | Verizon Wireless
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Pull down the phone's notification shade and change the USB mode from charging to File Transfer, i.e.,
Move Pictures / Videos from Device - DROID TURBO by Motorola | Verizon Wireless
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Wlutkus, thanks for reaching out to the community. We're here to help you get those files transferred from the phone to your PC. Did the steps provided by Tikibar1 work? Is the PC recognizing your phone at all?
MarcusS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!