Why Won't My Device Charge With My Car Charger?

[Daddio17]

SamanthaT_VZW are u still there?

On Apr 27, 2017 11:56 AM, "vzw_customer_support" <forums@verizonwireless.com>

[ericw_vzw]

Daddio17,

We're very sorry to hear that you're still experiencing these issues, regardless of charger type. Most likely, since the issue happens no matter how you attempt to charge, there is a device/battery issue. We'll need to know what type of device you have. You mentioned a Turbo X. There is no Turbo X, so we'll need to know if you're talking about one of the Turbo series phones or one of the Moto X series phones. Please let us know what the specific device model is when you get a chance.

EricW_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[Daddio17]

Droid turbo 2 sorry... Won't charge from a car charger at all

[ericw_vzw]

Thanks for confirming that for us, Daddio17. Let's see what our options are. We certainly want you to have a working device. This phone does have a non-removable battery, so our options will depend on how long you've had the phone, if it's ever been damaged, and what features you have. I'll send you a private message in the forum system, so we can have a look.

EricW_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!