VZ Navigator Screen Dim after ICS update
n2diving
Newbie

Since the update to Android 4.0.4, the VZ Navigator application my Droid Razr Maxx is almost unusable during the day.  Entering the application immediately dims the display so low that it is almost unreadable.   Exiting the application immediately returns the screen back to normal.

I have disabled 'night' mode on VZ Navigator, uninstalled and reinstalled the VZ Navigator application (currently at 8.0).

Has anyone else seen this behavior?

Labels (2)
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Re: VZ Navigator Screen Dim after ICS update
smashogre
Specialist - Level 1

In Navigators settings there's an option to disable screen dimming.

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Re: VZ Navigator Screen Dim after ICS update
n2diving
Newbie

Not that I can find...  I find only two settings related display intensity, both associated with night mode:

Settings > Display > Night Mode > Auto | On | Off  (currently off)

When night mode is on.. an additional setting appears...

Settings > Display > Night Mode Brightness > 3 to 100

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Re: VZ Navigator Screen Dim after ICS update
Ann154
Community Leader
Community Leader

The Google Navigation has the screen dimming option.

I don't know if VZ Navigator has something similar as I refuse to pay the extra $10 per month to use it.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: VZ Navigator Screen Dim after ICS update
n2diving
Newbie

I e-mailed vzw technical support the following question:

"Since the upgrade to ICS (Android 4.0) on my Droid Razr, VZ Navigator (V8)

display screen turns very dim and is nearly impossible to view or use while

driving during the day. A call to your technical support did not produce a

resolution to the problem. Please advise if you are able to reproduce this

problem, or are aware of it, and if a fix exists. Thank You - Mark"

I received the following e-mail reply from vzw customer service:

"My Razr also recently updated to ICS 4.0 and I have noticed the same issue. I
understand the importance of being able to view navigation clearly while you’re
driving. [...]  After doing some research, I found that others are having the same issue. We
are working on a fix for the issue, but don’t have a workaround just yet. There
isn’t a timeline for when the fix will be available. I apologize for the
inconvenience. We are working toward a resolution as quickly as we can."

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Re: VZ Navigator Screen Dim after ICS update
bearone21
Legend

not to be rude but why are you paying for vz nav when google maps is free?

Re: VZ Navigator Screen Dim after ICS update
smashogre
Specialist - Level 1

Sorry, even though you stated VZ Navigator I still assumed you meant Google Navigation, why on earth are you paying $10 a month when there is a much better - and free - option?

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Re: VZ Navigator Screen Dim after ICS update
n2diving
Newbie

This is not a discussion of the relative merits of Google Maps vs VZ Navigator.

However, as another poster mentioned, and from surfing the web and finding similar complaints, and as exhibited on my phone, I can confirm that Google Maps on ICS having the problem.

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Re: VZ Navigator Screen Dim after ICS update
smashogre
Specialist - Level 1

You're very welcome.

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Re: VZ Navigator Screen Dim after ICS update
johnbits
Newbie

I have the same problem after I accidentally installed ICS this afternoon. Also affected Navigator unless kept touching the screen at timeout.  Called tech support--no help.  Read threads then TRIED THIS TEMPORARY SOLUTION:1

1. Go to Preferences->Display->NIGHT MODE->ON.

2. Set Night Mode Brightness to 100 (slide right).

May have to take phone display off automatic and manually set brightness.

I also set screen timeout to 10 minutes for Navigator (Google) to prevent dimming until solve that one too

A few other points.  VZNavigator, which was working perfectly on my Droid Razr Maxx prior to ICS, provides your speed and posted speed limits on screen.  Has a better display in some ways (3D is pretty real) and has found better routes at times. My wife has a Droid Razr and now also agrees VZN has some advantages.  Neither is perfect, glad to have both so when one is not working or gives bad route can switch to the other.  And it's $5/ month and worth it.

When she upgraded to ICS, it caused battery drain almost visibly dropping.  Full charge gone in less than an hour.

I also found some apps are SLOWER in loading on my Maxx and ICS changed my settings on email and other apps.  I personally do not like the newer visuals/graphics--harder to see, some controls easier in previous version, widgets had to be reloaded after power down trying to solve dark screen problem.

Lots of things they could have fixed instead of an "a la Microsoft" let's give 'em lots of "new" features and looks (even if they don't like it).  After all, we're Microsoft (substitute Verizon)--we're big, we don't have to care.

I loved the tech response (translated) "we'll get to it".

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