Upgrade
pinelawn12
Newbie

I need to upgrade the operating system on my phone. I do not want a new phone. My financial institution said that I have to upgrade to a 7.0 system or higher. I need help with this. Thanks

 

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Re: Upgrade
Tigerstep
Specialist - Level 3

Android 7 came out 4 years ago. If your phone is too old to even have that version, nothing Verizon can do about it.

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Re: Upgrade
vzw_customer_support
Customer Service Rep

pinelawn12, we are here for you and will be happy to help make sure that you can get the update ready for your phone. So we can help, please send us a Private Note. JoseL_VZW