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Upgrade

Member

I need to upgrade the operating system on my phone. I do not want a new phone. My financial institution said that I have to upgrade to a 7.0 system or higher. I need help with this. Thanks

 

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Re: Upgrade

Sr. Member

Android 7 came out 4 years ago. If your phone is too old to even have that version, nothing Verizon can do about it.

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Re: Upgrade

Customer Support

pinelawn12, we are here for you and will be happy to help make sure that you can get the update ready for your phone. So we can help, please send us a Private Note. JoseL_VZW