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Unable to send or receive text messages

Member

I just activated my Droid Razr and I'm unable to send or receive text messages.  Sending and receiving phone calls and emails works fine.  Any ideas?

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Re: Unable to send or receive text messages

Novice

I would call Verizon, it is probably something on there end with your plan that they need to look at.

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Re: Unable to send or receive text messages

Member

Plan is fine.  Is there some setting on the phone I should check?

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Re: Unable to send or receive text messages

Expert

You should try checking for a discussion that isn't almost a year old.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Unable to send or receive text messages

Customer Support

Thanks to the community for your contributions.

Hello Tim952,
I use text messages on a daily basis to keep in touch with friends and family so I understand how important it is to get this resolved. How long have you had this issue? What zip code are you located in? Do you receive an error when sending a message? Are you using a third party messaging application? If so, please remove and retry with the stock messaging application. Please share additional details so I can better assist.

DaisyP_VZWSupport
Follow us on Twitter @VZWSupport

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