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Ever since the update a couple of weeks ago, any time someone sends me a picture in a text message, it takes hours before it downloads to my phone. I can see that it's there, it just won't come in fully for hours. What gives?
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That would be irritating, kssams1. I hadn't seen this before so let's check some things. Are you using a texting app? Is wifi disabled?
Have you tried it once you have powered the phone off/on?
TamaraH_VZW
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I am having the same issue. I am using the system messaging app, and it doesn't matter if i'm on Wifi or 4g. If i get a picture message, I have to turn the phone off and back on, and when i turn it back on the picture will come through. VERY frustrating!!!
How can this be fixed??
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I, too, am using the system messaging app. Also does not matter if I am on wifi or 4g. I just tested to see if turning off the phone will cause the phone to load, and it does. This really is annoying!
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causes the picture to load, not the phone...sorry!
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Having same issue. Pictures and long texts were taking up to 6 hours to download after update. Reboot would pull them right in, but then it was back to delay with next message. I cleared the app cache, then the system cache, no joy. I turned wifi off, which I should NOT have to do, and no change. I did a hard reset, and now it's better, but it's still not as fast as it was. There are times when it's taking up to 10 minutes to download a long winded text, and it's taking longer to send texts - up to 3 minutes (for a 1-3 sentence text).
One thing I noticed is that my signal strength is fluctuating wildly, and I have a feeling that is the cause of this. I can sit in one spot in my house and the signal strength will go from 5 bars to 1 and any where in between in a matter of seconds. If the signal bars stay at 5 for a while, the texting seems to be fine. But when the signal starts fluctuating the texting slows down drastically.
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Oh boy! Let's get a fix to the download issue. What phone do you have? Do you have the content of your phone store to VZW Cloud or a different location? Have you tried a factory reset on your device?
VanetrisC_VZW
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I'm gonna kick in here and say me too. My wife as well. Restart will get the pic downloading but only once. I'm happy to see its not just us.
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My phone is the Razr Maxx. My content is not saved to Cloud as I don't have that much of it anyway, and I have not done a factory reset. Thanks for your reply! Would love to see a fix. And turning the phone off does not always work, I have found.
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I have the Droid Maxx HD. I believe i have everything backed up but I have not done a hard reset. I have done a soft reset and that doesn't fix the problem... its easier to just power off and then power back on the phone.