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Remove update

LISSCH84
Member

This update was utterly ridiculous. Since it was updated, my text message alerts won't clear, my battery drains very quickly, I randomly lose wifi, which has made me use almost all of my data because I didn't notice, apps randomly shut down, and I got to this page trying to open a menu I downloaded. Is there a way to revert to the old version without losing everything on my phone? Also, my Bluetooth connection randomly goes.

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Re: Remove update

Ann154
Expert

You can't revert to the previous version of the OS. You can try a system cache clear through the recovery menu to clear out any old bits of code and to force the phone to optimize the applications again.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Remove update

MICKEY8791
Member

I did a cache clear from recovery and it did not help at all

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