Re: Razr Issues
smashogre
Specialist - Level 1

Crap I copied the wrong instructions I'm sorry! #4 was incorrect, see below for update:

Cache Wipe:

  1. Press and hold the Power button and turn the phone off.
  2. When the screen turns off, press and hold BOTH Volume buttons then press Power.
  3. When the white HBOOT screen appears, use the volume button to move down to “RECOVERY.”
  4. Press the Volume Up button to select “RECOVERY.”
  5. When the triangle and exclamation(Dead Android) appears, hold the Volume Up and Down button at the same time.
  6. Using the volume button, scroll down to “Wipe cache partition” and use the power button to select it.
  7. When it is done you will see another menu, scroll down with Volume Down button “Reboot system now" and select it with the P0wer Button.
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Re: Razr Issues
Amber_Collins618
Enthusiast - Level 1

this didn't work. it is the charger. I used someone else's charger and no issues. they're just gonna replace charger and problem should be fixed.

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Re: Razr Issues
B33
Legend

Are they going to D.O.A it at the Store or Send one out to Ya !  You might Ask with your insurance they should be able to pull one out of the Box and Send it Home with Ya..

Re: Razr Issues
DroidudeAZ
Contributor - Level 2

When I wiped my cache partition, after turning my phone off I had to press and hold the volume up & down and the power button at the same to gain access to that menu. Most of the instructions I have read say to hold the vol down and power. The rest of the instructions are spot on.

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Re: Razr Issues
smashogre
Specialist - Level 1

I meant it to say Volume Up/Down 😕 Thanks for catching that DroiddudeAZ!

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Re: Razr Issues
B33
Legend

Hey Smash in post all you'd have to do is Adjust were it says what to push and that would be all that would needed to be done other wise the post is right Par!

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