Paid for several new ringtones on this Droid Razr and cannot seem to get them downloaded. Just got a congratulations text followed by another text that reads Unsupported multimedia message. I can see every ringtone that I've purchased on My Verizon but cant seem to get them moved over to my phone! Needless to say I am ANNOYED WITH THE DROID. Please advise before I return it and look into other carrier.
Sea421,
Oh no! Don't go! Let's turn this ship around, and get you back to being a Happy customer! Ringtones are awesome, so I can certainly understand your frustration with them not downloading. Try purchasing the ringtones from the Verizon Tones application. Go to the Google Play Store>do a search for "Verizon Tones">Download the application>Purchase the ringtone. Keep me posted!
Thanks,
Pamelaf_vzw
Tweet us @vzwsupport
I just purchased a ringtone online and when I click on the message that says "congratulations" a "Unfortunately, Messaging has stopped". Please advise. I've already paid the $1.99 for the ringtone and would love to download it. Please advise.
Let's get this resolved ASAP, DANCESWMONEY. Just to clarify, the ringtone was purchased from our website? Which phone are you using?
ChaunceyM_VZW
Follow us on twitter @VZWSupport
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