RAZR will not turn on, white light

kaytes1234
Member

My RAZR was working fine last night. I woke up this morning, LATE, because the alarm on my phone did not go off. I pushed the side button to turn my phone on but nothing. I unplugged the charger and plugged it back in. A solid white indication light comes on and stays on. My phone will not turn on. I know we cannot take the battery out, so I tried the side-button method but still nothing.

Has anyone else experienced this? I do not want to have to go through Verizon/Asurian (sp?) and wait for a used and refurbished phone that has already had complications in the past.

It is, er... was, a great phone when it decided to work properly. The battery life was my main complaint until this 

Sincerely,

Sad & Frustrated!

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Re: RAZR will not turn on, white light

B33
Sr. Leader

Are you Past your 14 day Return or have had it for a while ?

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Re: RAZR will not turn on, white light

laniek
Member

Yes, my Droid Razr Maxx phone will not come on as well.  It was on this morning but now it will not come on i thought it was downloading software.

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Re: RAZR will not turn on, white light

seajayd
Member

Re: RAZR will not turn on, white light

My Razr just went off too..I was talking on the phone and it worked fine till I got off the phone and now it wont turn on nothing and it too was working just fine this morning and I know it was fully charged.

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Re: RAZR will not turn on, white light

laniek
Member

Press and hold the power and volume button for 10 seconds.  It will reboot the phone.

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Re: RAZR will not turn on, white light

eddiea
Member

Press and hold the power and volume DOWN button at the same time for 10+ seconds and it will reboot the phone.

Re: RAZR will not turn on, white light

B33
Sr. Leader

@laniek  @eddiea -->> Are We talking about the Same thing!    Looks like we are...  Have a Happy Memorial Day b33

Press and hold power button+volume down key until the device powers off then release.

Power and Volume Down keys

Re: RAZR will not turn on, white light

eddiea
Member

Haha yes indeed B33.  If you noticed my CAPS in my post, I just wanted to clarify that is it the DOWN button (which was missing from laniek's post).  Enjoy the long holiday weekend!

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Re: RAZR will not turn on, white light

B33
Sr. Leader

We'll Doo! Smiley Happy b33

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Re: RAZR will not turn on, white light

moments
Member

I'm having the same exact problem. Battery ran down super quick last night and then out of the blue the phone died tonight.

I just rebooted....we shall see what happens

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