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RAZR and Netflix Do not mix
daveholder
Newbie
‎12-06-2011 05:02 PM

Help!! I started using the Netflix App and it was working so well. All of the sudden it stop working. I can get to the site but when I go to play a movie. I get an error that could not reach the web service. I uninstalled the app. call Netflix and still can not get it to play movies.

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Re: RAZR and Netflix Do not mix
strike01
Newbie
‎12-06-2011 10:25 PM

i get that when webtop is enabled only otherwise it's fine

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Re: RAZR and Netflix Do not mix
daveholder
Newbie
‎12-06-2011 11:25 PM
How do you know if it is on?
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Re: RAZR and Netflix Do not mix
strike01
Newbie
‎12-07-2011 02:40 AM

USING THE PREMIUM DOCK or a lapdock

 

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Re: RAZR and Netflix Do not mix
mjbergan
Newbie
‎12-07-2011 01:14 PM

I'm having the same issue with my Razr and it's not docked.  I've tried reinstalling and over wifi and 4G.  I also know someone with a Bionic having the same prob.

 

Could it be a setting on the phone causing the issue?

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Re: RAZR and Netflix Do not mix
philnamy531
Enthusiast - Level 1
‎12-07-2011 01:26 PM

I think there is nationwide 4g, and maybe some other data outages... That could be it....

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Re: RAZR and Netflix Do not mix
daveholder
Newbie
‎12-07-2011 03:58 PM
No it not the 4G network for it does not work on Wi-Fi either.
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Re: RAZR and Netflix Do not mix
mjbergan
Newbie
‎12-07-2011 04:48 PM

As I posted eariler mine was not working either.  I reset my phone back to factory settings erased my media storage area but not my SD card and it is now working (after updating the app again).  I no longer have the Netflix app set to auto-update either as I think that's what caused the problem is that I may have been using the app during the update. I spoke with Netflix and a recent update had gone out  the day when mine stopped working.

 

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