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Setting up Email: Tip No. 25
How can I set up my email account?
|Quick links||Community Advice|
Follow the steps listed below to set up your personal email account or Exchange (corporate sync) email accounts.If for any reason, your email account is not listed here, or you are having problems with your email account, please contact your email provider for assistance.Adding an Email Account
During the connection, you may be asked to complete a manual set-up if your email provider is not recognized, youremail address/password is incorrect, or if your email provider has restrictions on mobile email set-up. Please check with your email provider to obtain any of that detail. You will need your password, login name, POP3 or IMAP port, and server settings to complete a Manual set-up. If you have this information ready, proceed to next section regarding Manual setup. We have listed a chart of manual settings for some POP3/IMAP email providers at the bottom of this FAQ.
Delete or remove Email accountsThe process below describes how to delete all email accounts set-up under your Email application; not your Gmail application. You can only remove the Gmail account set-up under your Gmail application by completing a Factory Data Reset. To delete either your Personal or Exchange email account, follow these steps:
If you do not see you email account listed under My accounts, Logon to myverizon.com using the account tied to your phone. Once you are logged in, go to Sync & Connect accounts and delete any existing account. CLICK HERE to view example.
For Android 4.0 (Ice Cream Sandwich) users.Follow the steps listed below to set up your personal email account.If for any reason, your email account is not listed here, or you are having problems with your email account, please contact your email provider for assistance.Adding an Email Account
Some common ISP / Email provider manual settings.Click on ISP name link for more detailed set-up instructions:
|POP3/IMAPAccount||ServerType||Incoming Server||Incoming Port||Usesecureserver||VerifyCert.||Outgoing Server||OutgoingPort||Use secureserver||VerifyCert.|
|Aim.com||IMAP4||imap.aim.com||993 (or 143)||Yes||Yes||smtp.aim.com||465 (or 587)||Yes||Yes|
|aol.com||IMAP4||imap.aol.com||993 (or 143)||Yes||Yes||smtp.aol.com||465 (or 587)||Yes||Yes|
|comcast.net||POP3||mail.comcast.net||995 (or 110)||No||No||smtp.comcast.net||587 (or 465)||No||No|
|cox.net||POP3||varies by location||995 (or 110)||Yes||Yes||varies by location||587 (or 465)||No||No|
|earthlink.net||POP3||pop.earthlink.net||110||No||No||smtpauth.earthlink.net||587 (or 25)||No||No|
|excite.com||POP3||pop3.excite.com||110||No||Yes||smtp.excite.com||25 (or 587)||No||Yes|
|Go Daddy Accounts||POP3||pop.secureserver.net||995 (or 110 w/out Secure connection)||Yes||Yes||smtpout.secureserver.net||465 (or 25 w/out Secure connection)||Yes||Yes|
|lycos.com||POP3||pop.mail.lycos.com||110||No||Yes||smtp.mail.lycos.com||25 (or 587)||No||Yes|
|mac||IMAP4||mail.mac.com||993||Yes||Yes||smtp.mac.com||25 (or 587)||No||No|
|me||IMAP4||mail.me.com||993||Yes||Yes||smtp.me.com||25 (or 587)||No||Yes|
|mindspring||POP3||pop.mindspring.com||110||No||No||smtpauth.earthlink.net||587 (or 25)||No||No|
|Roadrunner||POP3||varies by location||110||No||No||varies by location||587 (or 25)||No||No|
|verizon.net||POP3||incoming.verizon.net||110||No||Yes||outgoing.verizon.net||25 (or 587)||No||Yes|
B33 - to extend battery life as well....there is a free app LTE OnOff that will allow you to choose CDMA auto (PRL) which takes the phone to 3G. Now, why do this, because like in my area, the 4G network is a little sketchy and so it eats lots of battery.... Doing a google search, I found this tip (I used to have mine on the CDMA option before ICS).
Tip No. 26
Adobe flash support with DROID RAZR Ice Cream Sandwich
Why did Google/Motorola remove Flash?
Adobe Flash is not removed from the device; however, due to Adobe's discontinuation of Flash development, Flash Player is no longer preloaded and is not available for download from Google Play to your device. Existing installations of Flash Player may or may not play Flash video properly. Alternatively, the new HTML5 standard is on your device and is supported for Web video .
I heard Flash was no longer available, but mine seems to be working
Existing installations of Flash Player may or may not play Flash video properly. This will vary depending on the specific device configuration and on the website.
I purchased this phone because it had flash capability, why was it removed?
Flash has not been removed, it simply will not be supported moving forward, as Adobe is no longer supporting the development of Flash Player for Android 4.0
Is there an alternate application or something I can use in place of flash?
Alternatively, the new HTML5 standard is supported for Web video found on your device. Many sites already support this standard and should be viewable with no additional apps.
While we do not endorse or guarantee these solutions, or provide support for them, some owners have reported success using a 3rd party Android Applications like "Adobe AIR". You can search the Google Play Store for 3rd party applications that are available that may enable you to run the flash video on your device without a browser, providing the convenience of a native app or browser.
What is HTML5?
HTML5 is a new standard for rich web content that is already prevalent and in wide use today.
What about the Apps in Google play, will those that required flash be updated?
Some applications may be impacted, but most developers are working to ensure compatibility. You can check the specific specs for the app you are interested in.
Tip No. 27
Are there any tips and tricks for users running Android 4.0.3 (Ice Cream Sandwich)?
Customize your Favorites tray
The Favorites tray at the bottom of the home screen gives you one-touch access to your most-used applications, no matter which home screen panel you’re using. You can customize or remove these icons, except the one in the center that opens your list of apps.
You have four customizable shortcuts, two on either side of , the permanent app launcher:
To customize the Favorites tray:
-Mailbox check frequency: Choose a longer time interval.Finally, if your focus is on sync settings:• From the home screen, touch > System settings > Accounts & sync.• Touch the name of an account, then look for settings that will improve performance.
-Sync over Wi-Fi only: Checkmark to eliminate all mobile data usage for emails.
Adobe Flash support
Click here for questions and answers regarding Adobe flash support with Ice Cream Sandwich.
You can now easily capture screenshots directly on your phone: press Power and Volume (Down) simultaneously. The screenshot is saved automatically in My Gallery.
If you're upgrading to Android 4.0 from Gingerbread (Android 2.3), note the following changes in the way the Android 4.0 Home screens work:
|Action||Android 2.3||Android 4.0|
|Change wallpaper.||Touch Menu > Wallpaper.||Touch & hold an empty location on a Home screen, or touch Menu > Wallpaper.|
|Add a widget to the Home screen.||Touch & hold an empty location on a Home screen, or touch Menu > Add.|
On any Home screen, touch the All Apps icon . Then touch theWidgets tab and touch & hold a widget.
|Scroll through your apps or widgets.||Swipe up or down.||Swipe left or right.|
|View recent apps.||Touch & hold the Home button. Icons for recent apps appear.||Touch & hold the Home button. Icons and thumbnails for recent apps appear.|
|View or edit your contacts.||Open the Contacts app.||Open the People app, which provides improved integration with Gmail, Email, Google+, and other apps.|
|Create folders.||Touch & hold an empty location on the Home screen, and go to Folders > Select folder.||Drag and drop apps, contacts, and more on top of each other to create a new folder.|
keyboard auto correct
Touch >Settings > Language & input > Next to Motorola input settings Touch> Auto Correction.
Your phone remembers the apps that you used most recently. From the home screen, touch and hold Home to see the most recent apps used.
Tip: To remove an item from the recent apps list, flick it left or right.
Tip No. 28
How do I force my phone to reboot or restart when screen is frozen or phone is locked up?
In the unlikely event that your device becomes unresponsive, try a force reboot.
Press and hold the power button + volume down button for 10 seconds to perform a force reboot on the device.
Note: Data on your phone will not be deleted.
Note: If your phone displays "AP Fastboot Flash Mode" (CLICK HERE to view example) while powering on, simply press the power key and the device should power-up and function normally.
Click here for instructions on how to perform a factory reset.
What should I do if my DROID RAZR MAXX freezes, locks up, displays blank or black screen or will not power up?
In the unlikely event that your device becomes unresponsive, frozen, blank or black screen, or will not respond to the power button, you can perform a force restart or reboot on the device. Please follow the steps below:
Press and hold the Power button and Volume down button for 10 to 20 seconds, the device will restart and go through the boot-up sequence.
Note: The forced restart or reboot will not delete any Data on your phone. If your device is running the latest software Android 4.x and it is powered on, pressing and holding the Power Button and Volume Down button will take a screen picture of the display, you may hear a shutter sound if this happens.
Device Will Not Power Up
If your device powers down due to a low battery, the device will need to reach a minimal charge of 5% before it will power-up. Please follow the steps below to charge and power-up the device:
Please note: It will take approximately 15-20 minutes with the supplied charger to charge the device to a minimal level to power the device back on. Do not use the charger connected to a USB Port as the charging rate is much lower and could take a few hours to charge the device to a minimal level. If your phone is not completely powering up, try the following:
Note: If the phone is still not powering up all the way, we recommend you try another MicroSD card, otherwise we suggest you try to backup any content you may have on the MicroSD card, then formatting the card.Click here to learn more.Tip: If you store content on your memory card, you can transfer photos, videos, or other media to your computer easily by removing the memory card and inserting it into your computer or using a card reader.
There are a few things that might be causing your phone to freeze or act sluggish. It is important to pay attention to how often handset has this behavior when troubleshooting. Consistent screen freezes that never go away even after power cycle might be signs that repair is needed or that the handset might need to be reset.Keep in mind:
Make sure you have the latest software installed. The latest software release will always ensure you have the latest performance enhancing updates for your DROID RAZR phone. You can check to see if your phone has the latest software by following the steps below:
Checking for the latest software
For more information on latest software updates, visit www.motorola.com/mydroidrazr and click on the link undersoftware updates and drivers.
We've received reports from several users having blank screens and/or non responsiveness issues after the installing an application called, "LauncherPro".
If you're having any of these types of issue, please start your device in safe mode and remove this app from your device to try and restore normal functionality to your device:
From the apps menu on your device, tap and hold the app > choose Uninstall > OK.
If you continue to experience issues, performing a Factory Data Reset.
Factory Data Reset is a tool used to remove everything that was imported, added or installed on the device. Keep in mind, when using this feature everything is deleted. Nothing stored on the MicroSD or the internal phone storage will be affected unless you choose to erase it as well.
Factory Data Reset