RAZR MAXX HD voicemail issue

dylismith
Member

My phone is very good and I'm satisfied. My issue is that since I received a voicemail the number "1" shows on the Phone icon. I listened to the voicemail but the icon won't reset and still shows "1". I called voicemail again and got the message that there are no voicemails for me. So my question is, how do I reset the voicemail counter on the phone?  Thanks.

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Re: RAZR MAXX HD voicemail issue

dylismith
Member

I did the usual - I called, left a voicemail, then called voicemail and deleted it (and the counter went from 1 to 2). I shut it down and powered it back up. Nothing. So I started to look around and found in voicemail settings that there were a couple of default settings saying to ask whether you want voicemail or visual voicemail. I changed the settings to voicemail and the counter immediately reset. So I guess I figured it out.

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Re: RAZR MAXX HD voicemail issue

dylismith
Member

I did the usual - I called, left a voicemail, then called voicemail and deleted it (and the counter went from 1 to 2). I shut it down and powered it back up. Nothing. So I started to look around and found in voicemail settings that there were a couple of default settings saying to ask whether you want voicemail or visual voicemail. I changed the settings to voicemail and the counter immediately reset. So I guess I figured it out.

View solution in original post

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