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Push Notifications on Razr MAXX

Beatertruck
Member

Is anyone else having issues with push notifications on their Razr Maxx?  Mine specifically is with my eBay and Yahoo! Mail.  I have to go in the application to retrieve the information that should've been pushed to me.  I have double/triple checked the settings and they all seem to be correct.  Any ideas?

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Re: Push Notifications on Razr MAXX

Ann154
Expert

Just to be clear.  You are not getting push notification and you want them?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Push Notifications on Razr MAXX

Beatertruck
Member

That is correct, I am not getting them and I would like to receive them.

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Re: Push Notifications on Razr MAXX

cfish
Member

I have also lost push notifications for Hotmail. I also have to go into the application and manually press the sync icon to retrieve emails. My Gmail push is working fine. I did the factory reset figuring that I misconfigured something and still no notifications. Must be a Verizon issue?

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Re: Push Notifications on Razr MAXX

B33
Sr. Leader

Have you got the Most recent Update If so you might try a Clear of the Cache Partition.. You might even have to Do a F.R. But try the Cache Clear First..b33

Here is the Factory Reset: instructions if needed

Hard Reset - DROID RAZR / RAZR MAXX by MOTOROLA 

Warning Performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications. Only perform this reset if absolutely necessary.

Note Disable Automatic Restore prior to performing a hard (factory) reset when attempting to determine whether a 3rd party application is the cause of an Operating System / Application issue.

Preferred method
Alternate method

Preferred method

  1. From a Home screen, select the App menu (located in the lower right).
    App menu
  2. Select Settings.
    Note If the application icon is missing, select App menu filter (located at the top) then select All apps.
    Applications menu with Settings
  3. Select Privacy.
    Settings with Privacy
  4. Select Factory Data Reset.
    Factory data reset
  5. Select Reset phone.
    Note If presented, enter the current passcode or draw the unlock pattern.
    Reset phone
  6. Select Erase Everything.
    Note Allow up to 10 minutes for the factory data reset and reboot processes to complete.

Erase Everything

  1. Refer to Initial Activation and Setup.

Top Alternate method   )( Use this Method to do the Clearing of the Cache Partition Only )

  1. Power the device off.
    Note Press the Power button then select Power off.
    Note If the device doesn't respond to input, press and hold the Volume Up / Down then press and hold Power button. When the device screen goes blank release the Power button while continuing to hold Volume Up / Down, proceed with step 3.
  2. Press and hold the Volume Up / Down then press the Power button.
  3. When presented with the Boot Mode Selection Menu release all buttons.
  4. Press Volume Down to select Recovery then press Volume Up.
  5. From the Droid triage screen, simultaneously press Volume Up / Down.
  6. Select wipe data / factory reset then press the Power button.
    Note Use Volume keys to navigate options.
  7. Select Yes -- delete all user data then press the Power button.
    Note Use Volume keys to navigate options.
    Note Data wipe may take several moments.
  8. Select reboot system now then press the Power button.
    Note Use Volume keys to navigate options.
  9. Refer to Initial Activation and Setup.
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Re: Push Notifications on Razr MAXX

razrmaxxuser
Member

I am having the same problem.  I tried the hard reset.  No luckSmiley Sad

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Re: Push Notifications on Razr MAXX

Beatertruck
Member

For some reason, it started working again for me, but not with out push notifications working the the other email account set up on my phone.  Now all is good.

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Re: Push Notifications on Razr MAXX

CTRaider
Member

I only did the "Alternate Method" and it worked for me.

I now get my Yahoo/AT&T push notifications. Smiley Happy

No way I was going to reset my phone. Too much work.

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Re: Push Notifications on Razr MAXX

Dajjmq
Member

I was having a similar issue and found that my "master Sync" was turned off.  All you have to do to turn it back on is to access the "Navigation" menu by swiping from the top of your screen.  One of the options is "sync"; it must be highlighted to be able to "push" emails automatically.

Keep in mind that when you first swipe to access the navigation menu, only the most commonly used tabs are shown.  You have to click the icon on the top right of the screen to see all of the notification tabs.

Hope this helps

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