Problems with call signal

rfackrell2
Member

3 days ago I lost service on my Razr Maxx, randomly. I couldn't make calls for about 4 hours The signal came and went but no calls to come through or go out. It's been 3 days now and my signal is still horrible, if I manage to get a call to go through it drops and I lose signal completely for 3-5 minutes. I have done a factory reset, and held down the power button and the up volume button. Any hints?

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Re: Problems with call signal

ndragna
Member

When doing a factory reset did you choose the option to wipe the cache partition too? Only other option for you that Verizon allows is to send it in via warranty where they will either
1. Send back a refurbished phone, or
2. sbf your phone

I would say do #2 yourself but I think that voids your warranty..not sure.

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Re: Problems with call signal

rfackrell2
Member

I ended up figuring out that whenever I turn on my GPS I lose signal, Verizon is sending me a new SIM card to see if that fixes it.

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Re: Problems with call signal

ndragna
Member

I hope they didn't charge you for one. You can go up to any Verizon store and get them for free..hopefully that fixes the problem, but I have a feeling it won't.

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Re: Problems with call signal

rfackrell2
Member

They didn't charge me Smiley Happy I kind of doubt it too, but we'll see lol. Thanks for trying to help.

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Re: Problems with call signal

ndragna
Member

If you don't have warranty you can always fix it via "alternate" methods that I can't talk about on a Verizon forum. Just sayin'. Good luck!

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