Problem with corporate email. Using a Razr Maxx HD
hammer673
Newbie

I've set up the email properly for my corporate account that has an exchange server. All is well, but occasionally I'll get a message saying that there was a connection problem and the message will sit in the outbox.  So now i have five emails sitting in the outbox that I can't do anything with, cant erase, cant send, they just sit. All the while I'm sending, replying, forwarding other emails out of that same email with no problem. I've turned the phone on and off, no luck.

Any suggestions

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Re: Problem with corporate email. Using a Razr Maxx HD
B33
Legend

Have a Look at this hammer673 and see if Helps ya Out..

https://motorola-global-portal.custhelp.com/app/product_page/faqs/p/30,6720,8579/p_country_code/US

How do I setup a Microsoft Exchange (work) email?

From the home screen touch Image > Settings > Accounts & Sync

  1. Tap Add Account > Corporate
    Image
  2. Enter your email address and password and tap Next.
    Image
  3. Enter the correct Domain\Username.
    Ensure the Server is correct.
    Tap to check Accept all SSL certificates if required.
    Tap to check or uncheck Use secure connection (SSL) if required.
    Tap Next.
    Image
  4. Tap to change the desired Account settings.Once finished, tap Done.
    Image
  5. Enter a name for the account and then tap Next.
    Image

The Microsoft Exchange ActiveSync account is now set up.

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