Play Store Issues

Member

I'm having the following issues, which are also inconsistent:

- Play Store spontaneously closes when I select the Install button on apps over 50MB after deselecting the pop up screen which prompts users to only use WiFi to download large apps.

- Apps that this issue occurs when, when they are eventually downloaded, will spontaneously uninstall themselves, but the icon on my home screen remains.

Is anyone else experiencing these or other issues?  Please post with any Play Store issues you are experiencing, work arounds or fixes.

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Re: Play Store Issues

Expert

Have you checked the Play Store help or contact the developers of the application? They would be more familiar with any issues with the application.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Play Store Issues

Sr. Leader

My Suggestion would be Tap Menu-->settings-->Applications--> Manage Applications--> Choose Downloaded and go to the Play-Store app and Clear the Cache and Data: Tap the Home then do a Soft Reset the phone will power itself Go back into the Play-Store app Except the Terms see if that clears it up..

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Re: Play Store Issues

Sr. Member

B33 wrote:

My Suggestion would be Tap Menu-->settings-->Applications--> Manage Applications--> Choose Downloaded and go to the Play-Store app and Clear the Cache and Data: Tap the Home then do a Soft Reset the phone will power itself Go back into the Play-Store app Except the Terms see if that clears it up..

  B33, are these instructions for GB or ICS? I have ICS, and there is no Manage Applications, and the app is called Google Play Store, just in case someone looks for just Play Store...

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Re: Play Store Issues

Sr. Member

@ Droid Usrr - Menu-->Manage Apps-->Google Play Store, there you can clear data & cache.

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Re: Play Store Issues

Sr. Leader

Whoops sorry for the Mistake that was for GB only: thanks smash for posting the Correct way to go to Manage Apps..

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Re: Play Store Issues

Sr. Member

Smash Ogre wrote:

@ Droid Usrr - Menu-->Manage Apps-->Google Play Store, there you can clear data & cache.

Android is beginning to be like Windows is... Meaning that there are many ways to get to the same place. I completely forgot the menu option on the home screen to get to manage apps.

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Re: Play Store Issues

Community Manager
Community Manager

Good morning jcbeck69!

The Play Store has some of the BEST apps ever made on a mobile device! I can certainly understand why this issue is a concern! May I ask are you still having issues with the Play Store? If so then please advise so I can help resolve as I am eager to assist!

Thank you…

ArnettH_VZW
Follow us on Twitter @VZWSupport

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Re: Play Store Issues

Novice

Great suggestion! I did that and great results.

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Re: Play Store Issues

Sr. Member

This is for GB. ICS says "apps" and there is no way to enter Play Store from here. Play store should be one of those bad, bad preinstalled apps that you can not delete. You should be able to get into the store by opening the apps drawer and tapping on it.

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