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On a call, couldn't hang up, then Razr Maxx went dead
CBoyce
Newbie
‎10-17-2012 03:17 PM

I tried recharging although battery had at least half a charge.  The phone will not restart?  I have had it since June.

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Re: On a call, couldn't hang up, then Razr Maxx went dead
vzw_customer_support
Customer Service Rep
‎10-19-2012 03:41 PM

CBoyce,

I'm sorry the phone will not power up! I recommend doing the alternate version of a hard reset. Here are the steps: http://bit.ly/Q3eEiZ Let us know if it works!

Thank you!

Katie H
VZW Support
Follow us on Twitter @VZWSupport

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