An Accepted Solution is available for this post. Jump to solution.
On/Off cycling
atwater
Enthusiast - Level 1
‎11-08-2013 08:30 AM

I received a ota push this morning and now my maxx just cycles on and off constantly.... help!

Labels (2)
Labels
Reply
1 Solution

Correct answers
An Accepted Solution is available for this post. Jump to solution.
Re: On/Off cycling
B33
Legend
‎11-09-2013 04:36 AM

Do a Power Reset.!  Press the power button +  lower Volume or Upper Volume)  even if your phone is off Hold for at least 30 sec. let off and repeat the process let of once again see if the phone will Power up and resume normal operation..b33

View solution in original post

0 Likes
Reply
2 Replies
An Accepted Solution is available for this post. Jump to solution.
Re: On/Off cycling
B33
Legend
‎11-09-2013 04:36 AM

Do a Power Reset.!  Press the power button +  lower Volume or Upper Volume)  even if your phone is off Hold for at least 30 sec. let off and repeat the process let of once again see if the phone will Power up and resume normal operation..b33

0 Likes
Reply
An Accepted Solution is available for this post. Jump to solution.
Re: On/Off cycling
vzw_customer_support
Customer Service Rep
‎11-10-2013 08:36 AM

atwater,

Consistency is key, so let us unlock that luxury for you and keep your phone on. As advised by a fellow community member, have you tried holding the power button and volume down key simultaneously for a alternate reset? Please keep us in the loop with results.

EvanO_VZW

Follow us on Twitter @VZWSupport

Reply