New Maxx
jardr
Enthusiast - Level 3

I just bought the new Razr and the new Maxx is out I am not satisfied with the battery life on old Razr but I can make it if I charge it a few times a day the new Maxx has a bigger battery so I am in my time limit to exchange it should I or would you.

Labels (2)
0 Likes
1 Solution

Correct answers
Re: New Maxx
SallyC
Specialist - Level 1

Some stores - like Costco - have their own return policy.  But Verizon's policy here says:

Wireless Device/Accessory Return Policy

You may return or exchange wireless devices and accessories purchased from Verizon Wireless within 14 days of purchase. A restocking fee of $35 ($70 for netbooks and tablets) applies to any return or exchange of a wireless device (excluding Hawaii).

This return and exchange policy does not apply to customers who have purchased a Prepaid Plan.

Exchange New Merchandise

You are permitted to make one exchange. To make an exchange, return the merchandise (including device, charger, battery, instructions, and any other components) in the ORIGINAL box. All merchandise must be in like-new condition and accompanied by the original receipt. Shipping charges may apply to exchange merchandise sent to you by Verizon Wireless.

There's more information if you follow the link, but that gives you the overview of it.

View solution in original post

0 Likes
Re: New Maxx
Tidbits
Legend

14 days from date of purchase.  30 days in California I believe.

0 Likes
Re: New Maxx
SallyC
Specialist - Level 1

Some stores - like Costco - have their own return policy.  But Verizon's policy here says:

Wireless Device/Accessory Return Policy

You may return or exchange wireless devices and accessories purchased from Verizon Wireless within 14 days of purchase. A restocking fee of $35 ($70 for netbooks and tablets) applies to any return or exchange of a wireless device (excluding Hawaii).

This return and exchange policy does not apply to customers who have purchased a Prepaid Plan.

Exchange New Merchandise

You are permitted to make one exchange. To make an exchange, return the merchandise (including device, charger, battery, instructions, and any other components) in the ORIGINAL box. All merchandise must be in like-new condition and accompanied by the original receipt. Shipping charges may apply to exchange merchandise sent to you by Verizon Wireless.

There's more information if you follow the link, but that gives you the overview of it.

0 Likes
Re: New Maxx
jardr
Enthusiast - Level 3

I got the new maxx

0 Likes
Re: New Maxx
SallyC
Specialist - Level 1

Enjoy!Smiley Happy

0 Likes