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My device crashed and won't turn on. How do I power it up again?

Seasickfishy
Member

I Don't know what happened to it. I'm also having the problem of calls going straight to voicemail.

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Re: Was using the maps feature, it crashed and then my phone went black and won't turn on now. :-(.

tikibar1
Sr. Leader

Have you tried holding the power and volume down buttons simultaneously for 15-30 seconds to see if that reboots the phone?

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Re: Was using the maps feature, it crashed and then my phone went black and won't turn on now. :-(.

tikibar1
Sr. Leader

Have you tried holding the power and volume down buttons simultaneously for 15-30 seconds to see if that reboots the phone?

View solution in original post

Re: Was using the maps feature, it crashed and then my phone went black and won't turn on now. :-(.

Seasickfishy
Member

You are officially my hero. That worked.  i'm so used to phones where you just pop the battery out and pop it back in. lOl. Thank you so much!

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Re: Was using the maps feature, it crashed and then my phone went black and won't turn on now. :-(.

tikibar1
Sr. Leader

You're welcome; that key combo takes the place of a battery pull when the phone is sealed like the Turbo.

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Re: Was using the maps feature, it crashed and then my phone went black and won't turn on now. :-(.

B33
Sr. Leader

Pressing just the Power button can also do a Reset as well...  I added some additional things that can help if your phone is giving you issues in the Future..

The first link from Motorola is for re-setting and then for doing a F.D.R. the second Link is for clearing the cache if you need any additional help just let me know.. Happy Holidays b33

Reset my device

Clear Cache Partition

I added this Link if your having issues with 3rd party Apps:  Safe Mode

What is safe mode and how do I use it ?

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