My Razr Maxx is not recognized by my desktop
B_C_Early
Newbie

How am I to download music if my PC doesn't recognize my Razr Maxx?

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Re: My Razr Maxx is not recognized by my desktop
tikibar1
Community Leader
Community Leader

Are you using the USB cable that came with the phone?

When you plug the phone in and let the drivers load, are you not seeing any new drives at all on your computer?

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Re: My Razr Maxx is not recognized by my desktop
B_C_Early
Newbie

I have no idea which charger came with the phone. I had two extra chargers

before and two since.

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Re: My Razr Maxx is not recognized by my desktop
tikibar1
Community Leader
Community Leader

Motorola phones are particular about which USB cable you use for data transfer.

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Re: My Razr Maxx is not recognized by my desktop
melisjdsparlin

I am having the same problem and I am using the USB cable that came with my phone. Any other ideas?

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Re: My Razr Maxx is not recognized by my desktop
tikibar1
Community Leader
Community Leader

The cable could have gone bad.  When you connect the phone to the computer, do you get any notifications on the phone?  Does the computer try to load drivers or anything?

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