My MAXX HD continually gets stuck (hangs) at the red Droid symbol when starting up, whether it is the result of a soft reboot or a hard reboot. Is this fixable or is this the end of the phone?

[HanginginMI]

My MAXX HD continually gets stuck (hangs) at the red Droid symbol when starting up, whether it is the result of a soft reboot or a hard reboot.  Is this fixable or is this the end of the phone?

[vzw_customer_support]

We want you to be able to use your phone to its full potential HanginginMI. Let's see what we need to do to get this issue resolved. When did this start? Have you recently downloaded any updates or new apps to the device?

RashadM_VZW
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