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My Droid turbo will not notifying me of an incoming call by playing my ringtone.
SUZNOL84
Newbie
‎12-13-2016 12:01 PM

Is anyone else having, had, this problem?  How can I fix it?

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Re: My Droid turbo will not notifying me of an incoming call by playing my ringtone.
Ann154
Community Leader
Community Leader
‎12-13-2016 01:58 PM

Do you have any Moto Actions setup based on your location to mute the phone?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: My Droid turbo will not notifying me of an incoming call by playing my ringtone.
vzw_customer_support
Customer Service Rep
‎12-15-2016 12:10 PM

@SUZNOL84


I don’t want you to miss any of your calls. Let’s take a closer look.


When did this problem with your incoming call ringtones begin? Have you tried powering the device off and back on? Please let us know so that we can further assist.


AnthonyTa_VZW
Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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