My Droid Razr Maxx froze last night. It is not worth the money.
Juliefhb
Newbie

This is my 2nd Droid since June. The first I had for 2 weeks and the battery was draining in less than 24 hours. This one I got in the 3rd week of June. I bought it because I wanted a good phone camera - I rarely use data, it is used mainly for calls and texting . I DID send a pic to Facebook last weekend, and could not log out of Facebook. This might be the cause of following freezing, don't know). The screen started going crazy occasionally after having it a month. It does the same thing other people have posted - opens apps, opens text messages and types, has made calls, etc. It has also frozen. Last night it froze on me. I tried turning it off and the screen went blank. The battery was not low, but I plugged it in anyway - it didn't show that it was charging so I unplugged it and hoped it would be ok in the morning. Sometime in the night it beeped indicating I had a text. It did it again around 6:30 a.m.. When I got up, it still had the blank screen and the message light was flashing. I couldn't get a screen. I plugged it in to charge it and after app. 15 minutes my screen came up but it was still frozen. I've had two phone calls I couldn't answer. After app. an hour the screen went blank again, and the red circling image indicating it's turning on started and has now been running for about 30 minutes. I no longer have a land line and am going to have to drive 27 miles to a store to get it fixed when I need to be preparing for the coming hurricane. I'm posting this as additional evidence that something is wrong with these phones, and they are not worth the money.

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Re: My Droid Razr Maxx froze last night. It is not worth the money.
OldDog557
Enthusiast - Level 2

Been there, done that.  IMHO, all you can do is keep swapping the bad phones for refurbs until you get a good one.  It took my wife three tries on her last generation of phone.  I'm using s flip phone that is God-knows-how-old...

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Re: My Droid Razr Maxx froze last night. It is not worth the money.
NuDroidUsrr
Specialist - Level 3

Juliefhb wrote:

This is my 2nd Droid since June. The first I had for 2 weeks and the battery was draining in less than 24 hours. This one I got in the 3rd week of June. I bought it because I wanted a good phone camera - I rarely use data, it is used mainly for calls and texting . I DID send a pic to Facebook last weekend, and could not log out of Facebook. This might be the cause of following freezing, don't know). The screen started going crazy occasionally after having it a month. It does the same thing other people have posted - opens apps, opens text messages and types, has made calls, etc. It has also frozen. Last night it froze on me. I tried turning it off and the screen went blank. The battery was not low, but I plugged it in anyway - it didn't show that it was charging so I unplugged it and hoped it would be ok in the morning. Sometime in the night it beeped indicating I had a text. It did it again around 6:30 a.m.. When I got up, it still had the blank screen and the message light was flashing. I couldn't get a screen. I plugged it in to charge it and after app. 15 minutes my screen came up but it was still frozen. I've had two phone calls I couldn't answer. After app. an hour the screen went blank again, and the red circling image indicating it's turning on started and has now been running for about 30 minutes. I no longer have a land line and am going to have to drive 27 miles to a store to get it fixed when I need to be preparing for the coming hurricane. I'm posting this as additional evidence that something is wrong with these phones, and they are not worth the money.

  When the RAZR/ RAZR MAXX freezes, you can hold down both the Power and the Volume Down button at the same time for about 7-10 seconds, until it flashes. This is what is called a "Soft Reset". You will not lose anything because of this reset.  As far as your battery time, 24 hours between charges might be considered good. It all depends on what apps you have installed, the location and signal of the towers for coverage, etc. I take mine off the charger around 5:00 AM, and when I go to bed at 10:00 PM, I am usually between 30-60%, depending on my usage during the day.

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Re: My Droid Razr Maxx froze last night. It is not worth the money.
Kat673
Newbie

Julie... I had the same thing happen last night, and have only had the phone for 4 days.. I found the 10 second holding down the power button at the same time as the down volume to work, I had found that solution in another thread.  Bizarre none the less and completely agree that this is not something that we should have to deal with on new devices... I will be going back today too see what they have to say...

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Re: My Droid Razr Maxx froze last night. It is not worth the money.
Juliefhb
Newbie

Thanks for the responses and advice. Holding down the buttons did the reset. A person at the Verizon store said she hadn't heard about the phone having these problems, but I told her there were other people with the same problems on the discussions so I knew I wasn't the only one. I did get a new case (my idea) that doesn't cover as much of the screen to see if there's any way the case was causing some of the problems. Time will tell. But, I'll be more cautious the next time I have to get a new phone. Thanks for everyone's input and help.

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Re: My Droid Razr Maxx froze last night. It is not worth the money.
B33
Legend

Actually you can hold Down Those Buttons Longer than that as i have Tested!  I have Two Maxx's and i have held the buttons down for just up to a Min if you can stand holding that Long. 

@ Juliefnb  That doesn't surprise me on the Response from a Rep and that's even though they had Plenty Training for the Device that is Unless she had something in her Ear distracting her from the Real World... 

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