Re: Massive Texting Issue for Droid Maxx
vzw_customer_support
Customer Service Rep

Thanks for the additional information gswan24! Let's get your messages flowing! Please download, install and use the Verizon Messages Application from the Play store. This resolve similar issues for my son (he has same phone model). Keep us posted.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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Re: Massive Texting Issue for Droid Maxx
cull165
Enthusiast - Level 2

Its a problem that no one seems to have a real solution for. I tried the clear cache and factory reset and took my phone to Verizon. They sent me a new one and it does the same thing. If I force close and clear cache it starts saying " unfortunitely messaging has stopped " within a few seconds after trying to text. I haven't added any new apps to the phone and I updated the existing apps on the new phone. I'm NOT using a 3rd party texting app. I called Verizon again 2 days ago and all they could tell me was a new update may be released at end of June. I'm about to pay my early termination and go back to AT&T . At least their customer service was honest and gave discounts on your bill or accessories for they're failure to provide a reliable service. Doesn't matter if its Motorola of Verizon. Someone needs to make this HUGE burden up to us to get our trust back.

Re: Massive Texting Issue for Droid Maxx
LRVassar
Specialist - Level 2

As previously mentioned, this is a Google/Motorola issue. Why is Verizon being held responsible? Do you hold your cable provider responsible for your TV not powering on? Text messaging is free. It's a free service, but you want something in exchange because of a temporary failure. Ridiculous.

They have been honest throughout the entire issue. They have told you they are aware of an issue, and given an ETA for a fix.

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Re: Massive Texting Issue for Droid Maxx
cheetah15
Contributor - Level 1

Duplicate message, see posted solution at: How To Resolve Droid Messaging stops after the update.

Message edited by: Admin Moderator

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Re: Massive Texting Issue for Droid Maxx
M_Weils
Enthusiast - Level 1

Is there a new date for the update yet. My phone appears to not have received an update- despite the initial hope that it would push at the end of June. While there is a work around available, I would prefer to stop using a third party app and get back to the stock vzw texting app...Verizon Wireless Customer Support

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