Massive Texting Issue for Droid Maxx

M_Weils
Member

What is up with the massive Texting issue being experienced by a number of droid Maxx Users?

There are currently no solutions, and the only twinkle of hope was one comment from VZW about hoping to push an update at the end of June 2014. This is the main function most people use their phones for. There has to be a quicker way to resolve this.

I am experiencing this problem and it is greatly hindering my ability to communicate with the people in my life. This is unacceptable. Why do I pay for cell service if it is going to be BUGGY for half a month or more? Outlandish...

Labels (1)
Highlighted

Re: Massive Texting Issue for Droid Maxx

gswan24
Member

I have been experiencing the same issues since June 17th. I don't recall upgrading to KitKat or any new apps being installed (just updated a bunch). I am no longer receiving all of my texts. In addition I noticed my voicemail kept ending the call every time I entered my pass code. People think I'm ignoring them now and my mother is getting mad because her instructions for me to cook dinner tonight are being "ignored."

I've closed and force stopped the app. Cleared the cache on both the app and the cache partition on the phone. I have force stopped all apps and restarted the phone. As soon as I boot up I get the "messaging has stopped" pop up. Doesn't sound like taking it to Verizon for a replacement or new SIM card seems to be working. Help Verizon!!

0 Likes

Re: Massive Texting Issue for Droid Maxx

jboca148
Member

That's why they are giving them away for free now I guess.... waste of an upgrade for me, extremely disappointed.

0 Likes

Re: Massive Texting Issue for Droid Maxx

LRVassar
Sr. Member

What is the "massive texting issue"? I haven't heard anything about it til now.

0 Likes

Re: Massive Texting Issue for Droid Maxx

Community Manager
Community Manager

We hear you loud and clear! We do understand that many people use texting as their main source of communication.

The Messaging application in some rare situations may force close with error message "Unfortunately, Messaging has stopped" or "Unfortunately, the process com.android.mms has stopped".

Until the update (that has a tentative release date for the end of June 2014), you may delete all messages from the messaging application, or may perform a factory data reset.

TamaraH_VZW
Follow us on Twitter @VZWSupport



0 Likes

Re: Massive Texting Issue for Droid Maxx

Community Manager
Community Manager

gswan24 look no further, help has arrived! We'll do everything we can to get this resolved ASAP! Are you using the stock app or a 3rd party? Do you have basic or visual voicemail?

AshleyS_VZW
Follow us on Twitter @VZWSupport

0 Likes

Re: Massive Texting Issue for Droid Maxx

gswan24
Member

Hi Ashley

I am using the standard messaging app and basic voicemail. I do not have any 3rd party messaging apps that I use. The "messaging has stopped" message pops up immediately after reboot and multiple times during use of other apps (Facebook, chrome, gallery, email, etc.). It will also force close multiple times when trying to compose messages as well. And even if it says a message sent, my contacts say they aren't receiving the messages.

I am on Android version 4.4 and phone build version 19.6.3-obake_maxx.

0 Likes

Re: Massive Texting Issue for Droid Maxx

Tearsandrille
Member

I am having the same issue and quite upset that I'm paying for a service that is not allowing me to receive messages.

Re: Massive Texting Issue for Droid Maxx

Tearsandrille
Member

I don't feel it is rare for those who have the issue. The message is actually quite often for those who get it.

Re: Massive Texting Issue for Droid Maxx

cheetah15
Novice

I have the Droid Mini. I am using the standard as well. tends to only happen when i turn on my data."unfortunately the process com.android.mms has stopped" and i have to turn on my data to send a picture which is also stupid. never had to do that with any other verizon phone and i have been with them for over 13 years. i am quite frusterated. ive only had the phone since may 2014 and ive already had to do a reset which did not help. FRUSTERATED

0 Likes