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Last night my phone shut itself off and i could not restart it. The battery was not dead. After a 1/2 hour I was able to turn it on.
RedRaspberry
Enthusiast - Level 3
‎02-22-2016 07:07 AM

I was driving around last nigh with my phone in.  Went to use it and it was off.  Could not get it to restart.  No action from the power button.  After a while it did restart.  Battery was at +70%.

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Re: Last night my phone shut itself off and i could not restart it. The battery was not dead. After a 1/2 hour I was able to turn it on.
vzw_customer_support
Customer Service Rep
‎02-24-2016 07:13 AM

How very strange for your phone to act this way? Has there been any new apps or software updates since this started?
BryanS_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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