Incoming e-mail


I've had my Razr M for about 6 weeks and have an ongoing problem.  I have an old e-mail address ( through my phone company in Michigan.  I understand that TDS contracts with gmail to route the messages.  Verizon set up a gmail address on my new phone,, and also set up my e-mail.  Here's the problem:  when I receive e-mails, sometimes they're on my phone and sometimes on my laptop.  I've been told by Verizon and by TDS that I should receive all e-mails on both devices, but it almost never happens.  Any ideas???  Thanks.

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