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ICS horrible!

Member

I bought my Razor Max one month ago.  Loved the phone. Hate it now after the upgrade.  Spent almost two hours with four technical people including the last one a Motorola technician and still having lots of problems - freezing on phone, cannot power off the phone, emails were going haywire, static jumping on the screen.  Cannot receive emails now at all.  Now the phone is not charging. It took three hours for it to charge 50%.  Verizon wants to send me a USED certified phone which I really don't want, but I might not have any choice because I'm stuck with it for two years.  With my previous phone, lots of problems after an upgrade also. At that time they sent me a different phone after sending me TWO phones that still didin't work.

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Re: ICS horrible!

Did they have you factory reset the device by chance?

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Re: ICS horrible!

Sr. Leader

If you Read the Manual It Clearly says it Takes 5 1/2 and that's When it's Off..

Read this get your Self up to Snuff on some things and at the Last page is the Manuals for the Razr / Razr Maxx

Re: Tips On How TO USE I.C.S ON RAZR / RAZR MAXX  

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Re: ICS horrible!

Member

Yes we did a factory reset. The emails worked for a while. Now I don't get emails for hours and I can't power off the phone.

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Re: ICS horrible!

Member

Thanks for site on manual, but still having problems powering off and emails coming in hours later.

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Re: ICS horrible!

Sr. Member

Did you also wipe cache? It helps a LOT. If you press/hold the power button it doesn't prompt you to:

Power Off

Sleep

Airplane mode?
I'm not all that surprised that just doing the FDR didn't help. If you haven't gotten it all set back up, do the FDR but turn off automatic restore, I've got a post here:https://community.verizonwireless.com/thread/777870

On how to do it.

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Re: ICS horrible!

Member

Is this corporate email you are struggling with? 

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Re: ICS horrible!

Novice

I was sent a replacement and it has been working great...after I wiped the cache and did a FDR for good measure. My screen flickers a bit after it has been running all day. I turn it off and back on and it takes care of it. Get a CLN replacement and you should be fine.

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Re: ICS horrible!

Sr. Leader

+1

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Re: ICS horrible!

Member

No aol email only.  I'm just wondering maybe there is a cliche between aol and gmail somewhere. 

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