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I'm having trouble setting up softcard on the DROID Turbo

TDHorne
Member

I've been trying to set up Softcard on my DROID Turbo for a couple of days now. I get the message Your phone can't connect to the 3g or 4g network right now or a similar message telling me to restart the phone.

Phone is always connected to 4g lte and I've tried turning wifi off.

Anyone know of a solution? Overall I'm loving the Turbo and I'm really wanting to give Softcard a try to see if I like it better than Google Wallet but they don't seem to want to play nice together.

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Re: I'm having trouble setting up softcard on the DROID Turbo

mumen
Member

Same here. I've tried several things including disabling wifi and rebooting the device. No luck.

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Re: I'm having trouble setting up softcard on the DROID Turbo

B33
Sr. Leader

Try this shut the phone Down safely remove the Sim Card, for about 5min. reinstall as a again use caution as the Sim can fall out of the Sim Tray then re-power the phone see if you can relaunch it

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Re: I'm having trouble setting up softcard on the DROID Turbo

mumen
Member

Unfortunately, that did not fix the issue.

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Re: I'm having trouble setting up softcard on the DROID Turbo

B33
Sr. Leader

O Darn I have it on my phones but don't use it but if I did I would want it to function so I understand the frustration

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Re: I'm having trouble setting up softcard on the DROID Turbo

cevamal
Member

I have the same problem. New droid turbo, says it can't connect. I turned WiFi off and am surfing via 4g so I clearly have signal.

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Re: I'm having trouble setting up softcard on the DROID Turbo

TDHorne
Member


Good news that after receiving the Advanced Calling update I'm now up and running with Softcard (and getting money back)

Re: I'm having trouble setting up softcard on the DROID Turbo

B33
Sr. Leader

Is good news

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