Try dialing your own 10-digit number, then hitting the * key when your greeting starts (you can do this from your phone or from a landline) Can you access your voicemail that way? Are people able to leave you voicemail messages?
I thought you hit the # key to interrupt your greeting?
* or #, I have a hard time remembering which one it is. Thanks for the correction, it IS the # key.
Voicemails are a vital part of having a working phone. We do suggest that you look at the contact and then the number to make sure that it is *86. If you are needing to get your voicemails until then, please dial *86.
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As far as I know (and my experience has also been) that *86 works when in your home area only, and not when roaming or in extended network. Your 10-digit phone number works in these situations, and also in your home area, so it's more universal.