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I cannot access my voice mails. I can't get to voice mail either through the phone app nor the viooice mail app. When I try I get message the "can not complete call as dialed."t Any ideas?

Member

I cannot access my voice mails.  I can't get to voice mail either through the phone app nor the viooice mail app.  When I try I get message the "can not complete call as dialed."t  Any ideas?

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Re: I cannot access my voice mails.  I can't get to voice mail either through the phone app nor the viooice mail app.  When I try I get message the "can not complete call as dialed."t  Any ideas?

Sr. Leader

Try dialing your own 10-digit number, then hitting the * key when your greeting starts (you can do this from your phone or from a landline)  Can you access your voicemail that way?  Are people able to leave you voicemail messages?

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Re: I cannot access my voice mails.  I can't get to voice mail either through the phone app nor the viooice mail app.  When I try I get message the "can not complete call as dialed."t  Any ideas?

Sr. Leader

I thought you hit the # key to interrupt your greeting?

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Re: I cannot access my voice mails.  I can't get to voice mail either through the phone app nor the viooice mail app.  When I try I get message the "can not complete call as dialed."t  Any ideas?

Sr. Leader

* or #, I have a hard time remembering which one it is.  Thanks for the correction, it IS the # key.

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Re: I cannot access my voice mails.  I can't get to voice mail either through the phone app nor the viooice mail app.  When I try I get message the "can not complete call as dialed."t  Any ideas?

Community Manager
Community Manager

backpack12,

Voicemails are a vital part of having a working phone. We do suggest that you look at the contact and then the number to make sure that it is *86. If you are needing to get your voicemails until then, please dial *86.

RobinD_VZW

Follow us on twitter @VZWSupport

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Re: I cannot access my voice mails.  I can't get to voice mail either through the phone app nor the viooice mail app.  When I try I get message the "can not complete call as dialed."t  Any ideas?

Sr. Leader

As far as I know (and my experience has also been) that *86 works when in your home area only, and not when roaming or in extended network.  Your 10-digit phone number works in these situations, and also in your home area, so it's more universal.

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