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I just recently got my Droid Maxx & I am enjoying most of the features. I have set up & trained the launch phrase "Ok Google Now". I have set a PIN code for security to unlock the phone. I have the box checked that says "Speak PIN to unlock". But it still won't unlock by voice. I still have to type in my PIN, which can be dangerous while driving. When I say "Ok Google Now, unlock phone" I get the launch phrase sound (so I know it heard me), but then the PIN pad appears. If I type in my PIN, then it goes to a google search screen that has lists of articles & web pages about "unlocking phone".
What am I doing wrong? What do I need to do to get my phone to unlock by speaking my PIN?
Thanks!
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Help is here! I definitely want you to be able to use all the functions on your phone. Have you ever been able to unlock your phone using touch less controls http://www.verizonwireless.com/support/knowledge-base-85358/? What software version are you running http://www.verizonwireless.com/support/knowledge-base-83028/?
JohnB_VZW
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Thank you for your response. I have not been able to unlock my phone using touchless controls since I got the phone last week. I have done the train launch phrase & have all of the necessary boxes checked. And I'm able to use touchless control for all of the other options, just not unlock my phone by speaking PIN.
I am using system version 24.3.7.obake-maxx_verizon.Verizon.en.US
The touchless control version is 4.3.14.1 (a6a382a)
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I'm eager to help you with your touchless controls. I found a resource on Motorola's website that will help, since it offers visual aids and shows you the steps on how to train it to learn your voice: http://bit.ly/1O0Fvid
ChristinaB_VZW
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Thank you, but I have already followed all of those steps. Everything works except for unlocking my phone by speaking the PIN. I didn't find anything on the link you shared that explains how to get that function to work.
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AntonioC_VZW
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My original problem, unlocking my phone by speaking PIN, DOES NOT work. Nothing has changed.
I have had the touchless controls set up since I got the phone & it has worked except for unlocking my phone by speaking PIN.
Here is a screenshot, showing that it's all set up correctly, but I still cannot unlock my phone by speaking the PIN. How do I correct this problem?
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DionM_VZW
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Thanks,
The build number is SU6-7
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KevinR_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!