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Hotmail porblem
dkingsr27
Newbie
‎10-11-2012 02:04 PM

This problem has been happening since I purchased the phone. After setup I discovered the problem. I went back to the Verizon store and explained the problem. The answer I got was ‘change to GMail.

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Re: Hotmail porblem
SoccerRef12
Specialist - Level 1
‎10-12-2012 07:26 AM

What problem?

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Re: Hotmail porblem
dkingsr
Newbie
‎10-12-2012 04:08 PM

Sorry, I thought the above problem would follow the previous test.  OK, here goes.

I'm having problem getting my Hotmail E-mail on my Droid Razr Maxx.  I only get my e-mails once or twise, at best, a day.  The phone doesn't replensh the e-mail like other phones I've had.  Someone suggeswted cleaning the cash out, but I advised this has been happening since I purchased the phone.  I even went back to the store and got little or no information from them.  I'm here looking for help.

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Re: Hotmail porblem
Ann154
Community Leader
Community Leader
‎10-13-2012 05:41 PM

Have you already checked the sync settings of the account to verify it isn't set to Manual or to check once every 12 hours or something like that?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Hotmail porblem
dkingsr27
Newbie
‎10-14-2012 12:38 PM

I'm not sure I know where to go. I think I might have found the area and shut off ALL the sync's I could find.

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Re: Hotmail porblem
mrsng
Newbie
‎10-16-2012 12:20 PM

I'm having a similar issue.  When I got the phone it sync'd all the time, but I must have changed something and now I have to manually sync.  Occasionally when I sync, it creates multiple copies of the emails in my inbox.

The only things I have changed are on the battery management and data used notices, I also changed to use wi-fi when available.  I've tried to go back and remove the settings, but that's not working to correct the sync issue either.

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Re: Hotmail porblem
dkingsr27
Newbie
‎10-16-2012 12:59 PM

Thanks for your reply. I think this is a Verizon problem, but no one has an answer.

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Re: Hotmail porblem
SoccerRef12
Specialist - Level 1
‎10-17-2012 10:44 AM

I have found that GMail doesn't like to push sync when using WiFi without a data connection, which I have a Smart Action to automatically run when I'm at work. As soon as I leave work, everything starts to sync again.

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Re: Hotmail porblem
dkingsr27
Newbie
‎10-17-2012 12:13 PM

My problem isn't with GMail. It's with Hotmail. I get mail with no problem on my Kindle but not me Droid Razr Maxx.

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Re: Hotmail porblem
DrOid2
Newbie
‎10-21-2012 12:02 PM

Hi! I used to use the default email on my RAZR MAXX for hotmail, but since the upgrade to ICS (4.0.4) for some reason it will only update automatically when I am on Wi-Fi, not the network connection. And no, I don't have anything set up in Smart Actions either. I know back on Gingerbread, I had the option of setting it to only update on Wi-Fi, but ICS only has the option of turning sync on or off for the account, no Wi-Fi settings, and it is automatically set for push, so no frequency settings available either. So, my fix was to use another email app (I'm using K-9 Mail, but others may work too) which will still update on the network. Hope this helps!

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