Favorites and Voice Mail
dbp23
Newbie

Is there a way to delete names and phone numbers from the Favorites list without having to eliminate them from Contacts.  Also, my voice mail icon always shows (0) even though there are new messages in Voice Mail. Any suggestions. Thanks.

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Re: Favorites and Voice Mail
tikibar1
Community Leader
Community Leader

You can delete contacts from your Favorites list by opening the contact from Favorites, then pressing the star in the upper right-hand corner.

I have no idea what's going on with your Voice Mail icon.

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Re: Favorites and Voice Mail
vzw_customer_support
Customer Service Rep

You have come to the right place dbp23! We can assist with your questions about how to delete contacts from your favorites and your voice mail icon. The information provided by tikibar1 is correct. In regards to your visual voicemail icon. Try power cycling your phone. Also, go into the visual voicemail settings, select the check for new message option within Visual Voice Mail, or after all your current visual voice mail are read, the feature will sync with the network and reflect all your messages. Also check the notification settings on your phone to ensure you are receiving voice mail. Please keep us posted.

KInquanaH_VZW

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