EmailNot Working on Razr Maxx after Upgrade
bhouff
Newbie

My phone did the upgrade yesterday without an option to decline. Since this has happened, I am unable to get any of my email accounts to work, and even after removing and reinstalling them, I cant even compose an email at all. I dont have that option anymore. Anyone else having problems like this?????

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Re: EmailNot Working on Razr Maxx after Upgrade
bertram52
Newbie

yes it stinks

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Re: EmailNot Working on Razr Maxx after Upgrade
mfinn
Newbie

Call Verizon and ask for help.

I did and my problem with email was fixed.

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Re: EmailNot Working on Razr Maxx after Upgrade
drum_thumper
Contributor - Level 1

You might want to double check what "in box" you are in.  If you are in the combined inbox, you cannot compose.  If you go to each individual email account you can compose.

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Re: EmailNot Working on Razr Maxx after Upgrade
bearone21
Legend

why don't you post what worked, the next cs rep might not have the same info.

Re: EmailNot Working on Razr Maxx after Upgrade
B33
Legend

+1

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Re: EmailNot Working on Razr Maxx after Upgrade
mfinn
Newbie

When I had this problem, the day after the upgrade, the rep at verizon had me change the incoming port and outgoing port numbers. I'd post the numbers if Icould remember them, but I can't.

Just call em.

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Re: EmailNot Working on Razr Maxx after Upgrade
bearone21
Legend

you could go into email settings & see what the ports are.

fwiw:

you ought to write 'em down, save you some time if you ever have to do it again.

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