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Email stopped
psalmfoxx
Newbie
‎06-16-2013 12:11 PM

Two days ago my droid razr decided it would stop receiving emails (yahoo).  I can still send emails, but have no need to since I can't receive any.  Motorola's help page didn't help.  Turned Wi-Fi of, and on, didn't help. Removed and then added the account, didn't help.  No explanation.  No warning.  No error messages.  Just no email. Any thoughts?

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Re: Email stopped
tikibar1
Community Leader
Community Leader
‎06-16-2013 12:40 PM

Try setting it up as an 'other' account rather than Yahoo.  Or use the Yahoo mail app from Google Play or a mail app like K-9.

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Re: Email stopped
B33
Legend
‎06-16-2013 05:55 PM

Have you tried Clearing your in & out boxes on your Yahoo account you might try that) i have had this issue happen to me on occasion sometimes it may take two or more attempts to get the mail to push through.. If Not having a Second Gmail account isn't a bad thing to Try.. b33

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Re: Email stopped
WilliamCutting
Newbie
‎06-17-2013 10:59 AM

I'm having the same exact problem from two days ago. I've tried to set it up as an other account and it won't access the email account at all under any other option other then Yahoo. I tried "other" and "business" each with "Pop3, IMAP and Exchange" options with no success.  After setting the account back up it will not sync or receive emails. I can send emails though. 

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Re: Email stopped
B33
Legend
‎06-17-2013 11:02 AM

Do have the Regular Razr or the HD model..

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Re: Email stopped
TelaMonster
Newbie
‎06-17-2013 02:02 PM

I'm having the same problem. Yahoo email stopped working 2 days ago! I have a Razr M. It was working great until this weekend. I've tried all the troubleshooting suggestions also. No luck. Could it be something has changed with Yahoo? I saw a mention somewhere that you had to have a Yahoo Mail Plus account, but if that's true, why was it working and then stopped? Wouldn't it have just refused to work from the beginning?

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Re: Email stopped
TelaMonster
Newbie
‎06-17-2013 02:33 PM

Just found this on another thread......this fixed mine. Good luck!

Settings > Application Manager > ALL tab > Email > Clear Data and Clear Cache

Then start over with the Email..like you did before.  It will ask you what your email address and password is that you currently use.  I use Yahoo! mail so I entered just like I would.

Works perfect.

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