Re: EMAIL ISSUE
OVBill
Enthusiast - Level 3

Thanks for the heads up!

I'll look into Droidmail and run a few tests.

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Re: EMAIL ISSUE
vzw_customer_support
Customer Service Rep

@jsim, I can definitely see how frustrating this must be and I'm here to help.

What Droid device do you have? Does this happen only with email or does it happen with text messages as well?

I see other community members have suggested apps that have helped them with this issue. Have you had a chance to try any of them?

You can also try removing the email account and re-adding it. Retest and keep me posted. I'll be happy to further assist you.


John B

Follow us on Twitter @VZWSupport

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Re: EMAIL ISSUE
rstewart76
Newbie

I downloaded Droidmail, it doesn’t have the apostrophe issue and works OK, seems to have some syncing problems but at least can conduct business correspondence. Too bad that such a simple issue couldn’t be resolved…Finding Droid great overall just has little quirks that drives one crazy!

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Re: EMAIL ISSUE
OVBill
Enthusiast - Level 3

I have a Razr Maxx. The issue occurs only in emails. Text messages go through as typed. I have removed and re-added my comcast.net account without affecting the issue.When I used my gmail account the same problem occurs.

I have hesitated to add any of the sugested apps since I'm concerned that other attributes might be affected.

My phone shows the following system information:

Android Version 4.0.4

System Version 6.16.211.XT912.Verizon.en.US

The only work around I use is to avoid any contracted words such as; don't, can't, won't etc.

How did these come through to your device? That is the other issue - some emails go through as typed while others receive the html code. I thought I had isolated the problem to Windows Outlook but it appears to be more widespread than only Outlook since a few Apple users and Live Mail users have reported back to me that they have received the html code (if that's what this is!).

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Re: EMAIL ISSUE
MikeV50
Newbie

It's Frustrating and Embarrassing if I forget to change the way I would normally write and eliminate the ' apostophe's.

It ain't easy!

It's a test of the apostrophe situation.

I'm he's we're they're

MikeV

Motorola RAZR - Ice Cream Sandwich - Using Motorola's out of the box keyboard.

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Re: EMAIL ISSUE
rstewart76
Newbie

I downloaded DroidMail app, which fixes that problem. It seems to have some issues syncing, but overall much better. Figure better to err on side of writing readable e-mails!

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Re: EMAIL ISSUE
OVBill
Enthusiast - Level 3

What email account are you using? I'm currently on Comcast and on occasion

I've used gmail although I prefer the Comcast account.

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Re: EMAIL ISSUE
MikeV50
Newbie

rstewart76 - not sure I want to introduce sync issues to resolve this, but I appreciate the recommendation.

Verizon, want to fix this issue?  I have been using this RAZR since 11.11.11 and

was hopeful that the ice cream sandwich O/S was going to resolve the issue,

but that was not the case.

Anyone else have any solutions?

Thank you in advance

MikeV50

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Re: EMAIL ISSUE
MikeV50
Newbie

Doesn't seem to matter.

I use gmail, hotmail, yahoo, optonline and my business email is with godaddy.

Thank you

MikeV50

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Re: EMAIL ISSUE
smashogre
Specialist - Level 1

MikeV50 and OVBill - this weird Apostrophe issue is happening with your GMail accounts with the stock gmail app?

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