E-Mails Deleted From Phone Do Not Reach Outlook Inbox
TalonKane
Enthusiast - Level 2

I have a RAZR MAXX with Ice Cream Sandwich for the OS. I noticed that when I delete e-mails from the phone, they do not reach my Outlook Inbox. On a prior phone with another carrier, I had the ability to remove it from the phone only. Does anyone know if this setting is also on the MAXX? I could not locate it anywhere in the E-mail Settings.

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Re: E-Mails Deleted From Phone Do Not Reach Outlook Inbox
bearone21
Legend

as ann154 said, it's not necessarily going to work with the same port settings for pop3 & smtp server settings on the home pc.

my pop3 settings for cox email are different than the phone & it's best to manually configure.

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Re: E-Mails Deleted From Phone Do Not Reach Outlook Inbox
NuDroidUsrr
Specialist - Level 3

TalonKane wrote:

I have a RAZR MAXX with Ice Cream Sandwich for the OS. I noticed that when I delete e-mails from the phone, they do not reach my Outlook Inbox. On a prior phone with another carrier, I had the ability to remove it from the phone only. Does anyone know if this setting is also on the MAXX? I could not locate it anywhere in the E-mail Settings.

  I would assume that you are talking about the default email app, and if that is the case, then yes, you can change it. While in the email app, click on the MENU button, and choose SETTINGS. Click on the account name that you gave it when you set it up, and then scroll to the bottom and click on INCOMING SETTINGS. Scroll down, and there is an option at the bottom named "Delete email from server", with an option under it. It is probably set to "When I delete from Inbox", as mine was set that way by default. Click on it to change to "Never".

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Re: E-Mails Deleted From Phone Do Not Reach Outlook Inbox
TalonKane
Enthusiast - Level 2

Thanks! That is the option I expected to see (like I did on my prior phone), except on mine it's not there. I wonder if it is because of the default sever it got set up with (using the automatically configure option) instead of selecting the actual servers I use for my Outlook at home.

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Re: E-Mails Deleted From Phone Do Not Reach Outlook Inbox
Ann154
Community Leader
Community Leader

The port settings and sometimes even the server settings are different in the mobile setup from what is used in the desktop/Outlook settings.

You might want to check with your ISP and verify what the settings should be for the mobile access of your email.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: E-Mails Deleted From Phone Do Not Reach Outlook Inbox
TalonKane
Enthusiast - Level 2

Thanks Ann. I will check my old phone and update it based on those settings and see if it works then.

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Re: E-Mails Deleted From Phone Do Not Reach Outlook Inbox
NuDroidUsrr
Specialist - Level 3

Yes, I would configure it with manual settings and see what options you get.

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Re: E-Mails Deleted From Phone Do Not Reach Outlook Inbox
bearone21
Legend

as ann154 said, it's not necessarily going to work with the same port settings for pop3 & smtp server settings on the home pc.

my pop3 settings for cox email are different than the phone & it's best to manually configure.

Re: E-Mails Deleted From Phone Do Not Reach Outlook Inbox
TalonKane
Enthusiast - Level 2

Thank you everyone for the reply. When I set it up with my Outlook POP and SMTP settings, I was able to see the options I expected. I appreciate the help because I really love this phone!

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Re: E-Mails Deleted From Phone Do Not Reach Outlook Inbox
B33
Legend

Hey Talon that what here for to Help and Hope you enjoy your phone as much as we do Ours.!  O.!  a big Welcome To the Forum..b33Smiley Happy 

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