E Mail sync
davin
Newbie

I have been unable to sync my Cox.net e mail account. Have tried several attempts at different times, and confirmed my password. G mail was no problem, but I don't use it. Fustrated!

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Re: E Mail sync
Ann154
Community Leader
Community Leader

You might have to manually set it up.  Have you checked the Cox website for the mobile server settings?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: E Mail sync
SallyC
Specialist - Level 1

From Moto's website, here are the steps.

To setup Cox.net as a POP3 account:

Auto-Configuration Steps

  1. From the home screen touch Apps, select My Accounts
  2. Select Add Account .
  3. Select Email Accounts
  4. Select Other
  5. Enter your full email address, including domain name "@cox.net" in all lower case.
  6. Enter your cox.net password.
  7. Leave Automatically configure account checked.
  8. Tap on Next. Phone will connect to your email server and state "Success!" if account was set-up correctly.

Manual Steps

The following steps represent the manual process to set up the DROID RAZR to send and receive Cox.net email if the automatic configuration does not choose the correct settings.

  1. From the home screen, Touch Apps
  2. Select My account
  3. Select Add Account .
  4. Select Email Accounts
  5. Select Other
  6. Enter your full email address, including domain name "@cox.net" in all lower case.
    Note: If your are unable to connect, try removing @cox.net from incoming server and try again.
  7. Enter your cox.net password.
  8. Uncheck Automatically configure account after you entered your email address and password.
  9. Tap General Settings, confirm information in all General Settings fields are correct. Make any necessary changes, then select OK to exit this menu.
  10. Tap Incoming Server.
    Refer to Email Server Names to confirm mail server names.
  11. Select POP3 mail server
  12. Touch Advanced Settings
  13. Check Use secure connection
  14. Ensure PORT number is 995
  15. Touch Use secure password (TLS) drop down and select Auto
  16. Select Password under Authentication
  17. Touch OK
  18. Touch Verify server to verify connection
  19. Touch OK
  20. Touch Outgoing server
  21. Ensure @cox.net is included in the user name
  22. Touch Advanced settings
  23. Enter Port 465
  24. Check Use secure connection
  25. Select Auto under Use secure password (TLS)
  26. Select Auto under Authentication
  27. Touch OK
  28. Touch Verify server to verify connection
  29. Touch OK
  30. Touch other settings and select desired settings


Refer to Email Server Names to confirm mail server names.

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