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E Mail sync
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I have been unable to sync my Cox.net e mail account. Have tried several attempts at different times, and confirmed my password. G mail was no problem, but I don't use it. Fustrated!
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Re: E Mail sync
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You might have to manually set it up. Have you checked the Cox website for the mobile server settings?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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Re: E Mail sync
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From Moto's website, here are the steps.
To setup Cox.net as a POP3 account:
Auto-Configuration Steps
- From the home screen touch Apps, select My Accounts
- Select Add Account .
- Select Email Accounts
- Select Other
- Enter your full email address, including domain name "@cox.net" in all lower case.
- Enter your cox.net password.
- Leave Automatically configure account checked.
- Tap on Next. Phone will connect to your email server and state "Success!" if account was set-up correctly.
Manual Steps
The following steps represent the manual process to set up the DROID RAZR to send and receive Cox.net email if the automatic configuration does not choose the correct settings.
- From the home screen, Touch Apps
- Select My account
- Select Add Account .
- Select Email Accounts
- Select Other
- Enter your full email address, including domain name "@cox.net" in all lower case.
Note: If your are unable to connect, try removing @cox.net from incoming server and try again. - Enter your cox.net password.
- Uncheck Automatically configure account after you entered your email address and password.
- Tap General Settings, confirm information in all General Settings fields are correct. Make any necessary changes, then select OK to exit this menu.
- Tap Incoming Server.
Refer to Email Server Names to confirm mail server names. - Select POP3 mail server
- Touch Advanced Settings
- Check Use secure connection
- Ensure PORT number is 995
- Touch Use secure password (TLS) drop down and select Auto
- Select Password under Authentication
- Touch OK
- Touch Verify server to verify connection
- Touch OK
- Touch Outgoing server
- Ensure @cox.net is included in the user name
- Touch Advanced settings
- Enter Port 465
- Check Use secure connection
- Select Auto under Use secure password (TLS)
- Select Auto under Authentication
- Touch OK
- Touch Verify server to verify connection
- Touch OK
- Touch other settings and select desired settings
Refer to Email Server Names to confirm mail server names.