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Droid Turbo update issue - no earpiece volume during calls.

Member

Applied the latest update over the air last night to the Droid turbo. Now there is no volume during phone calls, switching over the speakerphone and the phone works fine, ring tones and other sounds are played perfectly over the same speaker. The only functionality impacted is voice calls. Downloaded and ran the repair assistant, same result. Factory Data Reset has been run. Is anyone else having a similar problem after the update?

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Re: Droid Turbo update issue - no earpiece volume during calls.

Customer Support

broz,


Hearing all your calls is important. Let's make sure they come in load and clear. Can the other party hear you? Does the phone work with headphones plugged in?


JenelleR_VZW
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